Call Centers & Back Office
Springfield has a strong history of successful customer service call centers. Expedia, T-Mobile, Chase Card Services, ANPAC, AT&T, and TeleTech all operate significant, well-performing centers with more than 5,000 total employees. The call center market in the Springfield region is well-suited for any business dealing in specialized customer service and other back office operations. Health care, financial services, and technical support are all very viable options in the Springfield market.
Former Netsmart Office Building
1550 E Republic Road | Springfield, MO 65804
SIZE: 49,908 sq. ft.
LEASE: $14.92 per sq. ft., NNN
NOTES: Institutional Class-A building | Easy access to James River Freeway and Springfield’s Medical Mile | Building amenities include executive office wing, private offices, conference and training rooms | Cubicles and office furniture may be available for purchase | Ample parking | Significant number of restaurants nearby and within walking distance | Gigabit connectivity available.
Existing Call Center Facilities
|Chase Card||Credit Card||1,400|
|Expedia, Inc. | Hotels.com||Financial Operations/IT||950|
|Communications Solutions||Inbound & Outbound Customer Care||600|
|One Call Care Management||Health Care||300|
|Bass Pro Shops||Catalog – Retail||250|
|Gold Mountain Communications||Inbound Sales – Travel||250|
|Wyndam Vacation Ownership||Customer Service||150|
|Capital Resorts||Outbound Sales – Travel||142|
|Sunrise Service Associates||Inbound & Outbound Sales||130|
Springfield Call Center News
- One Call Care Management locates to Springfield Region
- FLS Connect expands to Springfield, Missouri
- Springfield call center closes abruptly, citing pizza ordering habits
- Strategic Fundraising closing Springfield call center
- UnitedHealthcare to close Springfield office, asks employees to work from home