Call Centers & Back Office


Springfield has a strong history of successful customer service call centers. Expedia, T-Mobile, Chase Card Services, ANPAC, AT&T, and TeleTech all operate significant, well-performing centers with more than 5,000 total employees. The call center market in the Springfield region is well-suited for any business dealing in specialized customer service and other back office operations. Health care, financial services, and technical support are all very viable options in the Springfield market.

Featured Buildings

Former Netsmart Office Building

1550 E Republic Road | Springfield, MO 65804
SIZE:  49,908 sq. ft.
LEASE: $14.92 per sq. ft., NNN
NOTES: Institutional Class-A building | Easy access to James River Freeway and Springfield’s Medical Mile | Building amenities include executive office wing, private offices, conference and training rooms | Cubicles and office furniture may be available for purchase | Ample parking | Significant number of restaurants nearby and within walking distance | Gigabit connectivity available.

Market Information

Printable Resource: Targeting Call Centers & Back Office
Map of Springfield Call Center Operations
Springfield’s Telecommunications Capabilities

Existing Call Center Facilities

Company Industry Metro Area
Chase Card Credit Card 1,400
TeleTech Technical Support 1000
Expedia, Inc. | Financial Operations/IT 950
American National Insurance 900
T-Mobile USA Telecommunications 900
Communications Solutions Inbound & Outbound Customer Care 600
AT&T Billing 365
One Call Care Management Health Care 300
Bass Pro Shops Catalog – Retail 250
Gold Mountain Communications Inbound Sales – Travel 250
Gannett Financial Operations 200
Wyndam Vacation Ownership Customer Service 150
Capital Resorts Outbound Sales – Travel 142
Sunrise Service Associates Inbound & Outbound Sales 130

Springfield Call Center News